Shipping Information
PORTUGAL
Free Delivery on all orders over €90
Next Day PORTUGAL
Next Day PORTUGAL
SPAIN
Free Delivery on all orders over €100
Next Day SPAIN
Next Day SPAIN
UK
Free Delivery on all orders over £100
Standard Delivery - £9.99 (Up to 8 Working Days)
EUROPE ZONE 2
Free Delivery on all orders over €100
Standard Delivery - (Up to 8 Working Days)
Europe Zone 2
Europe Zone 2
EUROPE ZONE 3
Free Delivery on all orders over €70
Standard Delivery - (Up to 8 Working Days)
Europe Zone 3
Europe Zone 3
FAILED DELIVERY
If the package cannot be delivered to the given shipping address due to causes ascribable to the absent cooperation of the customer (wrong or incorrect shipping address, absent receiver,) or if the customer refuses to collect the package, the package will be returned to the sender (MELINIE) at the customers expense. The expense includes shipping costs and any duty and tax the package may have incurred; this amount will be deducted from the total of the order to be refunded.
If the package cannot be delivered to the given shipping address due to causes ascribable to the absent cooperation of the customer (wrong or incorrect shipping address, absent receiver,) or if the customer refuses to collect the package, the package will be returned to the sender (MELINIE) at the customers expense. The expense includes shipping costs and any duty and tax the package may have incurred; this amount will be deducted from the total of the order to be refunded.
Items Not Received/Missing
If you experience a delivery that is lost/missing/undelivered a claim will need to be made within:
10 days of order date
14 days for EU
10 days of order date
14 days for EU
Items Not Received But Tracking Shows Delivered
Please note we do not refund or replace items that are marked as delivered by the courier. For this reason, we always recommend that you get items delivered to a secure address. Visit our FAQ page for more details.
COUNTRIES WE DO SHIP TO;
PORTUGAL, SPAIN.
Europa Zona 2: Germany, Austria, Belgium, Slovakia, Slovenia, France, Greece, Netherlands, Hungary, Ireland, Italy, Lithuania, Czech Republic.
Europa Zona 3: Denmark, Estonia, Finland, Latvia, Malta, Poland, Sweden